Terms and Conditions C2STAY.COM

The present document comes into force from the moment of its acceptance by the Reservations System C2STAY.COM and defines the terms and conditions under which the Hotel agrees to commercialize its accommodation units and services associated, making available inventory and prices for Guest reservation through the online Reservations System C2STAY.COM, henceforth designated as "C2STAY.COM".

GENERAL CONDITIONS:
C2STAY.COM allows the lodging units (henceforth denominated as "Hotel") to sell its rooms, services and facilities associated to these, by means of payment of a commission. C2STAY.COM offers the users an online Reservations System, whether through its own websites, whether through third parties associated. By registering at C2STAY, the Hotel agrees submitting totally to the following terms and conditions of the present contract.


1. CONTRACT VALIDITY:

The initial validity of the present contract begins at its signature date and remains in force, except if terminated in accordance with what is stipulated in the present contract.
The present contract is valid from the moment of the consent confirmation by the C2STAY.COM of the Hotel’s registration request at C2STAY.COM, which shall be communicated to the Hotel itself in accordance to the terms stipulated in paragraph 18 of the present contract.
C2STAY.COM reserves the right to reject the Hotel’s registration request at its discretion, as well as to rectify the data entered by the Hotel in the informative form if it considers these as incorrect. In that case, C2STAY.COM shall notify the Hotel by means of an electronic mail communication.
The informative form, once rectified by C2STAY.COM, shall be considered as effective if, in a period of five days of receipt of the abovementioned communication, the Hotel does not provide to C2STAY.COM evidence of the reliability of the data provided initially.
The present Contract may be terminated immediately by any of the parties, at any time and for any reason, by means of prior communication. In the case of termination of the present Contract, the following items shall remain valid: Tariffs and Commissions – General Conditions, Payment Conditions, Reconciliations and Invoices, Information Responsibility, Guarantees and Disputes, Competent Court and Jurisdiction.
At the moment of termination of the present contract all the licenses granted shall be considered as revoked and the Hotel shall remove immediately from its website any eventual connection to C2STAY.COM.


2. INFORMATION RESPONSABILITY

2.1. Contents: All the information related to the inventory of the Hotel rooms and to any associated service that the Hotel may offer through C2STAY.COM should be complete, accurate and updated (including, but not limited to, information related to prices, cancellation deadlines and reservation policy) being this information an exclusive responsibility of the Hotel. C2STAY.COM shall not be responsible for any loss of profit, lack of information or any other direct or indirect damage due to lack/incorrect entering of complete and accurate information or to any other similar causes. In the same way the Hotel is always responsible for a correct and updated statement of its information, including additional room availability for certain periods, or any extraordinary events or situations as, for example, restoration or works in the facilities or surroundings. The Hotel must frequently update the Hotel Information (or daily, if necessary) and can change at any moment through Extranet, (i) the tariffs of rooms available for reservation, and (ii) the number or typology of rooms available, according to the Minimum Allocation (as defined below).

2.2. Hotel Information: The Hotel assures that the information included in the Informative Form is correct. The Hotel is responsible for the accuracy of all facts related to it that are presented at the Reservations System and must inform C2STAY.COM immediately if any factual information is incorrect. The Hotel must honor any reservation made based on the Tariffs in the Reservations System of C2STAY.COM at the time at which the reservation is made.
At any time, C2STAY.COM may refuse offering, presenting or enumerating the Hotel for reservation through its Reservations System. The Hotel must honor any reservation made before expiration or termination of the present contract.

2.3. Marketing: C2STAY.COM and affiliates have the right, exclusively for purposes of marketing, promotion and obtainment of reservations for the Hotel, to use the name, logos, trade marks and images of the Hotel website or provided by the Hotel itself (including photos). The Hotel assures that such use does not violate any third-party rights. Any additional publicity or marketing to be carried out about the Hotel must be ruled by the existing standard terms and conditions of marketing of C2STAY.COM and therefore shall not need any type of approval or consent by the Hotel.

2.4. Indemnity: The Hotel commits itself to indemnify and to keep C2STAY.COM exempt of any cost (including, but not limited to, legal costs) related or derived from any claim, responsibility or procedure of any kind originated from or associated to the present contract, on the whole or partially, or to the rooms and services reserved through C2STAY.COM, or derived from any misunderstanding resulting from the information entered by the Hotel at C2STAY.COM. This guarantee remains in force and effective including after termination or expiration of the present contract for any reason.

2.5. Confidentiality: Without the express written consent by C2STAY.COM, the Hotel shall not disclose or allow disclosure to third parties, nor shall use for other purposes than that allowed in the present Contract, of any confidential, patented or business secret information of C2STAY.COM. C2STAY.COM shall not be responsible for the disclosure of any confidential, patented or business secret information if such information (i) becomes public without violation of any obligation between the parties, (ii) is made known by C2STAY.COM before disclosure of that information by the Hotel, (iii) is made known by C2STAY.COM from any other source than the Hotel, when such source has not violated any obligation of confidentiality owed to the Hotel, or (iv) if it is developed by the Party receiving it. If C2STAY.COM provides to the Hotel access to the Reservations System C2STAY.COM, the Hotel must (a) allow access to such system only to its employees with a legitimate need of that access and to Authorized Third Parties previously approved by both parties, with the sole objective of complying with Hotel obligations under the present contract and always considering that the Hotel has carried out proper written agreements with each employee or Authorized Third Party which are sufficient to assure protection of any confidential information available through the Reservations System and to allow compliance with all the provisions of the Contract, (b) keep as confidential and demand that all the Hotel employees and representatives keep as confidential all the passwords and other safety measures necessary to accede to the referred Reservations System, (c) inform C2STAY.COM of all the personnel authorized to accede to the referred Reservations System, including any changes to the personnel and of any non authorized access to that Reservations System, (d) impede the use of any scripts or automated software to repeatedly perform researches at the Reservations System of C2STAY.COM in order to obtain information. The Hotel is responsible for the use of the Reservations System C2STAY.COM by any person who uses the password or other access permissions to the Hotel. Any direct connection functionality that is implemented in the Hotel must be ruled by the existing terms and conditions of direct connection to C2STAY.COM.

2.6. Agreements: By the present contract, the Hotel shall authorize C2STAY.COM to celebrate agreements, on behalf of and using the Hotel account, with the eventual users that may arise at reservations made through the page www.c2stay.com and its affiliates.


3. OPERATION CONDITIONS OF RESERVATIONS

The Hotel must honor the reservation request of the user after delivery by C2STAY.COM of an Electronic Message containing the reservation made by that user. The Hotel accepts the Electronic Message as evidence of the user reservation.

3.1 Confirmation: In accordance with the information provided by the Hotel to C2STAY.COM, the user will be able to carry out a reservation which will be automatically and immediately confirmed by C2STAY.COM. The reservation guarantee is based on the information contained in the credit card provided by the user. The Hotel is responsible for verifying the reliability and validity of the data contained in the credit card. The Hotel shall have the right to cancel the reservation made through C2STAY.COM up to 72 hours after the act of reservation and only if the credit card does not offer a guarantee and if the user, even on request by the Hotel, is not able or willing to provide a guarantee for the referred reservation.

3.2. Inventory: The Hotel must make available through the Reservations System C2STAY.COM at least the same number and type of rooms that are available at any of the Hotel’s sales channels or Third Parties.

3.3. Special Offers: The Hotel shall make available to C2STAY.COM any offers, promotions or other special offers made available by the Hotel itself through any of the Hotel’s sales channels or Third Parties.

3.4. Changes to Tariffs or Inventory: The Hotel may change the tariffs or inventory available at any moment, as long as it safeguards paragraphs 3.2, 3.3 and 7.

3.5. Cancellations: The user shall be able to cancel a reservation, whether through the reservations page of C2STAY.COM, whether directly with the Hotel. C2STAY.COM shall not charge any commission on the canceled reservation except in the cases prescribed in paragraphs 5.3. and 5.4.

3.6. Annulment and non attendance (No-show): Except if otherwise specified by the Hotel, the user can cancel any reservation at any time, as long as it is before the 24:00/12am (of the local time zone of the Hotel) of the previous day to the date of arrival, without any cost to the user. If (i) the user cancels any reservation after that deadline or if the reservation does not present attendance and (ii) the reservation is not subject to the conditions described in this contract, the reservation is totally canceled and, except if otherwise specified by the Hotel, the same shall only be able to charge the user a cancellation cost equal to the Tariff plus the applicable taxes related to one night for the referred reservation. The amount charged shall also be subject to payment of the commission agreed in this contract to C2STAY.COM.

3.7. Relocations: The Hotel shall not treat any user in a different manner as it treats any other Hotel guest, including, with no limitation, the way the Hotel handles overbooking situations (that is, "transference to another hotel"). If the Hotel is not able to honor the user reservation, the Hotel should immediately (a) notify C2STAY.COM of this incapacity, (b) transfer the user to another Hotel with the same star rating or better, (c) prepay or make other arrangements to cover the room expenses in that Hotel for the nights in question and all the transportation costs to that Hotel and (d) deliver a written explanation exempting C2STAY.COM from the responsibility for the Hotel non compliance to honor the reservation.

3.8. User Changes: Except if otherwise agreed by C2STAY.COM, the Hotel is the sole responsible entity for any changes or services requested by the user directly to the Hotel and the Hotel is the sole responsible entity for collecting from the user any amounts for those changes or services.

3.9. Anti-Fraud Cooperation: If a reservation is a Potentially Fraudulent Reservation, or if certain data provided by the user cannot be verified by the Hotel before the 24:00/12am (of the local time zone of the Hotel) of the previous day to the date of arrival, the Hotel and C2STAY.COM should work together to obtain a solution for the Potentially Fraudulent Reservation, which may include the reservation cancellation at any time up to 18:00/6pm (of the local time zone of the Hotel) of the user’s arrival day. The Hotel is the sole responsible entity for assuring that the identification presented by the user is valid and coincident with the reservation information provided to the Hotel.

3.10. Reservation Guarantee: After receipt of the message via fax or electronic mail referred in paragraph 3.1., the Hotel should confirm that the reservation was correctly performed and guaranteed by the user and that the credit card is valid for the reserved stay dates. Otherwise, the Hotel should communicate the fact to the user with the purpose of requesting the user to send to the Hotel guarantee of payment for the reservation, and keep C2STAY.COM informed and updated on this situation. The same shall apply in a situation when a few days before the reserved stay date, the user’s credit card guarantee turns out to be impossible, for example, because the user has exceeded the credit card’s limit.

3.11. Responsibility for reservations: The Hotel holds the obligation, as party in the contract, of undertaking reservations and accepting them in accordance with the information presented at the reservation, including any additional information and/or wishes revealed by the users. In the eventuality of being produced a punctual cancellation made by the user, the Hotel has the obligation of paying the commission to C2STAY.COM in accordance with what is described in paragraph 4. In the case of being produced an eventual Hotel’s lack of availability in the presence of a previously confirmed reservation, as described in paragraph 3.1, the Hotel must relocate the user in question in another hotel due to lack of availability in the reserved accommodation unit, maintaining the obligation of paying the commission as abovementioned.

3.12. Responsibility for payments: The Hotel is responsible at each and every moment for the correct payment by the user. In the eventuality that payment is not carried out, the hotel shall be responsible for the same.

4. COMMISSIONS MANAGEMENT
The Hotel commits itself to paying C2STAY.COM a 10% commission on the sales of rooms, services and facilities associated to these and included in its inventory (e.g. a room with breakfast, a room with Spa, etc.) which are managed through C2STAY.COM or any of its affiliates. Commissions shall be calculated on the reservations paid and made in compliance with the conditions specified below:

4.1. The user makes the reservation through C2STAY.COM at the website or call centers belonging to C2STAY.COM, or its affiliates and/or travel agencies. If the user does not cancel the reservation within the prescribed cancellation deadline in force and the Hotel does not communicate to C2STAY.COM any reservation change, C2STAY.COM reserves for itself the right to demand payment of the commission in accordance with what is specified at the reservation, as established in this contract.

4.2. The commissions should include any amount owed by the user to the Hotel in the case of penalty for cancellation made with delay or "no-show". The maximum deadline for cancellation and the amount of penalty shall be stipulated in the terms of cancellation.

5. PAYMENT CONDITIONS

5.1. The Hotel should pay a commission for the fact of having its information available on C2STAY.COM website or its affiliates’, with a view to a commercial transaction between the Hotel and the user. The amount of the referred commission shall be on one hand associated to the number of reservations calculated by using the reservations list of C2STAY.COM, and on the other hand shall be calculated by using the commission percentage. The Hotel commits to pay C2STAY.COM a 10% commission on any reservation and C2STAY.COM reserves itself the right to change the commission fee by means of a 30 (thirty) day prior notice, in accordance with what is prescribed in paragraph 18 indicated below. In this case, (i) the new commission fee shall be applied from the 30th (thirtieth) day of the referred notice, and (ii) the Hotel shall hold, in the same 30 (thirty) day deadline, the right to request its removal from the Reservations System C2STAY.COM.

5.2. Unilaterally the Hotel shall be able to increase the commission percentage by using for such effect the Reservations System C2STAY.COM. The Hotel is the sole responsible entity for the management of the commission to be designated for the reservations carried out through C2STAY.COM.

5.3. With the exception of the situation prescribed in paragraph 3.9 and according to paragraph 3.1, only the user shall be able to cancel a reservation. In the case of cancellation of a reservation made by the user directly with the Hotel, the same should assure in the following 5 (five) days after the end of the month in which the cancellation was made, a communication of the event to C2STAY.COM. If the Hotel demonstrates that the cancellation was carried out within the deadline that allowed cancellation without any cost, in accordance with the information prescribed at C2STAY.COM Website, C2STAY.COM shall not charge any commission for the canceled reservation. If the Hotel does not demonstrate that the cancellation was carried out within the deadline that allowed cancellation without any cost, in accordance with the information loaded at the web page, C2STAY.COM, C2STAY.COM shall charge the commission on the referred reservation, which shall be based on the tariff of one night stay regardless of whether the hotel states that nothing was charged or some amount was charged to the user for cancelling the reservation.

5.4. If the Hotel does not inform of a cancellation as the one presented in the previous paragraph and there is no notice in due time, C2STAY.COM shall keep the right to charge to the Hotel a commission calculated based on the original reservation.

5.5. If the user does not make use of the reserved stay without cancelling it previously ("No-show"), the user shall pay to the Hotel and the Hotel shall also pay C2STAY.COM, in accordance with paragraph 3.6. of this contract.

5.6. In the eventuality of "No-show" by the user, the Hotel shall inform C2STAY.COM of the occurrence within a 5 (five) day deadline after the end of the month in which the stay should have taken place and C2STAY.COM shall charge the commission, as described in paragraph 4, regardless of the number of nights registered at the reservation. If the Hotel does not inform C2STAY.COM of a No-show in the indicated way and within the stipulated deadline, C2STAY.COM shall keep the right to charge to the Hotel a commission calculated based on every night included in the reservation originally made by the user and not only on one night stay.

5.7. If the number of stay nights is inferior or superior to the number of nights originally reserved by the user, the Hotel should also notify C2STAY.COM during the 5 (five) following days after the end of the month at which the reservation was made and C2STAY.COM shall charge a commission based on the new number of stay nights. If the Hotel does not notify as indicated and within the prescribed time period, C2STAY.COM shall keep the right to charge to the Hotel the commission calculated based on the number of nights originally reserved by the user.

6. COMMISSIONS PAYMENT

6.1. The invoices shall be issued monthly by C2STAY.COM which shall make efforts to send them until the seventh (7) day of each month, in accordance with the Hotel’s prior notices of cancellations, "No-shows" or stays that were reduced or were superior to the original reservation. The method of payment shall be indicated on every invoice sent.

6.2. The commission shall be calculated on the reservation price and/or other associated services previously mentioned by the Hotel, whose information shall be available at C2STAY.COM. If the indicated price includes, for example VAT, entry taxes, city taxes or other taxes and/or food and beverage, the referred commission shall be calculated on the total reservation. The same shall apply to any other additional component reserved by the user through C2STAY.COM as, for example, tickets to shows, museums or tours.

6.3. C2STAY.COM reserves the right to issue invoices weekly or to send invoices in advance if the amount to be charged to the Hotel is high.

6.4. The commission payment shall be carried out until 14 days after sending of the invoice by C2STAY.COM. In the eventuality that the Hotel does not send payment on time, C2STAY.COM holds the right to close the web page of the referred Hotel.

6.5. In the case of non payment of invoices on time by the Hotel, C2STAY.COM shall charge a delay interest at an annual tax of 10% on the due amounts. The method of payment shall be indicated on every invoice issued and sent to the Hotel.

6.6. In case of contract termination or if the hotel’s web page in C2STAY.COM is closed, the Hotel should pay C2STAY.COM the commission on all the reservations received up to the moment of the end of the contract or of the closing of the hotel’s web page at C2STAY.COM, as well as on all the reservations for future stays apart from punctual cancellations.

6.7. All the users shall receive questionnaires via e-mail by C2STAY.COM related to their stay and use of the services and facilities of the Hotel’s structure. The users are not committed to complete the questionnaires, but the answers received can be used to verify the reconciliations of invoices presented. The same answers shall be used to evaluate the user’s level of satisfaction.

7. BETTER PRICE GUARANTEE

The Hotel states and guarantees that the price entered at the Reservations System of C2STAY.COM is the lowest price available per room, per night or per stay and that no better price can be obtained by making the reservation directly with the Hotel or its own sales channel or by using any other distribution channels, including promotional Reservation Prices or any other service.

8. C2STAY.COM ACESS CONDITIONS TO THE RESERVATIONS SYSTEM C2STAY.COM

8.1. In order to make registration at C2STAY.COM, the Hotel must have all the necessary licenses and authorizations, in accordance with the terms prescribed by the legislation in force. At the moment of the acceptance of the Hotel’s registration request, in accordance with what is prescribed in the referred paragraph 1, the Hotel shall receive a personal login and a password to accede to the system.

8.2. In the case that the prices entered by the Hotel at C2STAY.COM are not exact, the Hotel commits itself to respect the prices offered to the users of C2STAY.COM.

8.3. In the case that all the rooms reserved through C2STAY.COM are not available, the Hotel shall be responsible for finding an acceptable alternative solution with similar conditions for the users that cannot be lodged.

8.4. The non observance of these terms gives C2STAY.COM the right to suspend all the services or to cancel the Hotel’s registration at C2STAY.COM.

9. SECURITY

C2STAY.COM uses a crypto-graphed technology with the purpose of safeguarding confidential information related to the users’ credit cards and to commissions. The Hotel holds the exclusive responsibility for the secret and confidential management of the login (user ID) and of the password provided by C2STAY.COM in order to accede to its registration at the Reservations System of C2STAY.COM.

10. PRIVACY

Both the Hotel and C2STAY.COM commit themselves to fulfill all the legal provisions concerning restrictions related to the use of the personal data provided for the execution of the present Contract.

11. COPYRIGHT AND TRADE MARK

11.1. Material provided by the Hotel
The Hotel states and guarantees to C2STAY.COM that the same is the sole proprietor or person authorized to use all the material (including, but not limited to, data, graphical elements, photographs, trade marks, trade names, domain names and other information of any kind) provided by the Hotel to C2STAY.COM. The Hotel authorizes C2STAY.COM to use partially or in full the information at the websites and at the Reservations System C2STAY.COM and at those organized by third parties.

The Hotel guarantees that the referred information does not violate intellectual property or the rights of ownership of third parties. The Hotel shall not provide nor shall transmit through C2STAY.COM information or material that may turn out to be obscene, persecutory, defamatory, vulgar, offensive to races and ethnicities or illegal. The Hotel agrees to indemnify and to keep C2STAY.COM exempt of any damage or expense that may be assigned to the same due to violation of those guarantees, including the case’s legal expenses.

As regards to information entering, file uploading, data entering or communication by any means through the Reservations System C2STAY.COM in various modalities by using the safe hyperlink URL, the Hotel grants to C2STAY.COM a non exclusive license, free and valid throughout the World, to copy, transmit, reproduce and distribute that information through C2STAY.COM in any publicity or marketing material, without need of consent or approval by the Hotel.

The Hotel is aware of and agrees that any information entered at C2STAY.COM is public information, except communications made through the safe web URL address, which shall be assigned to the Hotel in order to send and receive confidential information from the users and material related to invoices.

11.2. Software and Information provided by C2STAY.COM
C2STAY.COM is the producer and proprietor or licensee of all the rights on any software that is acceded through its Reservations System or that is made available to be downloaded at or from its own Reservations System. The Hotel is allowed to use the software in accordance with the observance of the referred terms and conditions of the present contract.

The Hotel shall not be able to modify, copy, reproduce, republish, upload, send, transmit or distribute, in any way, material at this website provided by or through C2STAY.COM, including the code or the software, except for the one established by the present contract.

The Hotel shall be able to enter only the commercial information necessary to provide proper information on the Hotel’s reservations and selling of services associated, as well as the one related to the reconciliation of the reservations amounts. The Hotel shall be able to download material from the website C2STAY.COM only if having in view didactic purposes, for reservations or reconciliation of invoices. Any other use is severely prohibited. Any downloaded material must include the necessary Hotel’s indications and the indication of reserved rights as follows: "CLICKTOSELECT, LDA – All rights reserved."

11.3. Indications on Copyright
C2STAY.COM and its affiliates are property of CLICKTOSELECT, LDA and are administered by it, containing material provided by C2STAY.COM itself, users and clients. All the material on C2STAY.COM and C2STAY.COM websites is property of C2STAY.COM and/or of the registered structures or organizations. All the rights related to the web pages design, software, text and graphical arts, as well as to the selection, organization and presentation of these are reserved.

11.4. Indications on the Trade Mark
C2STAY.COM and its related products are trade marks or trade names of CLICKTOSELECT, LDA. The C2STAY.COM websites may also contain trade names or trade marks which are property of third parties. The Hotel shall not be able to take any measures to register those trade marks or names that are property of C2STAY.COM or that may affect its interests related to these. The Hotel shall not be able to use or to offer the terms C2STAY.COM ("Reserved Names") or any other term or word similar to the Reserved Names or to use any other methods that allow the Hotel to take advantage of its participation at C2STAY.COM by deviating traffic to its own website.

12. GUARANTEES

12.1. The Hotel states and guarantees that it possesses all the necessary licenses and authorizations that are demanded by law in order to practice the hotel activity of rooms and services sold through C2STAY.COM.

12.2. C2STAY.COM is a service provided by C2STAY.COM "as such". C2STAY.COM does not guarantee that its programs and services may operate without interruption or error free, that defaults are repaired or that the Reservations System or its web pages are immune to virus or other harmful components. Under no circumstance, in the case of malfunctioning of C2STAY.COM and its Reservations System or of one of its programs, C2STAY.COM, its partners or associates, representatives, agents, managers, employees or shareholders shall be responsible for direct, indirect, accidental or special damages or for subsequent damages that result or arise from improper use or an incapacity to use the Reservations System or other programs of C2STAY.COM, from the supply by C2STAY.COM of services, or from the information available on or from C2STAY.COM, including, but not limited to, damages caused by virus that can infect the user’s or the hotel’s computer. In the case of losses or damages of this type, or if for any reason the Hotel is not satisfied with C2STAY.COM or its Reservation System, the Hotel expressly recognizes that the only solution at its disposal is the one of putting an end to the access and use of the Reservations System, according to the conditions and terms prescribed by the Law.

12.3. C2STAY.COM does not provide guarantees nor statements on the adequacy of its services, programs, information or material for any particular use, and gives no guarantee, including implicit guarantees on selling and suitability for a particular use, title, security, non violation or precision.

12.4. During the validity of the services included in the present contract, C2STAY.COM shall be able to provide links to websites maintained by third parties. C2STAY.COM does not operate nor controls the referred websites and shall not be responsible for its contents or maintenance. The supply of a link should not be interpreted as a guarantee by C2STAY.COM on any of the referred websites.

13. COMPETENT COURT AND JURISDICTION

13.1. The present contract shall be ruled by the Portuguese legislation in force, without including any principle related to a legislation conflict. Every and any litigation resulting from interpretation, execution and non compliance of the present contract shall be definitely decided by application of Portuguese law and settled exclusively by the Portuguese jurisdiction, being agreed as local jurisdiction the Court of Justice of Oporto District, with expressed resignation of the parties to any other.

13.2. By registering at C2STAY.COM the Hotel accepts the exclusive jurisdiction of the Oporto Court, Portugal, to settle any controversy arising from the present contract.

13.3. If the contract celebrated with the Hotel is translated to a language different from Portuguese, the contract’s Portuguese version shall take precedence over any other language.

14. FULL AGREEMENT

14.1 The present contract is the full agreement between the parties mentioned on the first page of the present contract with reference to the object matter and cannot be modified by the Hotel without the explicit written consent by C2STAY.COM at each circumstance. No other information contained in the C2STAY.COM websites or in associated websites can be considered as part of this contract. Once accepted, the present contract shall replace any other previous agreement (oral or written) related to the use of the services provided by C2STAY.COM to the Hotel.

14.2. C2STAY.COM reserves the right to improve or change its products, programs and any other term or condition of the present Contract at any time.

15. RELATIONSHIP BETWEEN THE HOTEL AND C2STAY.COM

The Hotel shall not be able, in any circumstance to distort the relationship between C2STAY.COM and itself or to state, in an explicit or implicit manner, that there is in any relationship between C2STAY.COM and itself, any other person or entity, except for those expressly stipulated in the present contract (including, but not limited to, the implicit or explicit statement that C2STAY.COM supports, sponsors, guarantees or economically contributes to charity or any other cause).

16. POSSIBILITY TO DISSOCIATE

If any point of the present contract is considered illegal, null or non applicable for any reason, such point shall be considered as being subject to dissociate and shall not invalidate nor impede the compliance with any other remaining clauses of the present contract.

17. POWERS

With the acceptance of the present contract, the Hotel states to be acting as manager or holder of legal authority for signing the present contract on behalf and on account of the registered entity.

18. NOTICES

Any notice demanded by the present contract shall be written and considered as valid once received. The notice can be delivered in person, by electronic mail, by confirmed fax or by registered post to the last address registered at C2STAY.COM.

At the scope of the celebration of the present contract, C2STAY.COM has communicated, in full, the clauses included in the present contract, in a proper manner and sufficiently in advance, for a possible complete and effective awareness by the Hotel. C2STAY.COM has also informed of all circumstances included in the present contract and has equally provided all the clarifications requested by the Hotel.